By far, for me, the most informative and entertaining speaker during Thursday's Cincinnati AMA Digital Summit was Ted Murphy, founder and CEO of IZEA.
His topic, "The Social Media Symphony" was subtitled "Harness the power of social media to drive traffic and sales."
Far too many people are unaware of what social media means and Murphy explained it well pointing out that social media is a platform and distribution channels that provide scale to reach millions of people.
Consider this: Murphy said five years ago only a few people would have viewed a video of him snoring in the backseat of a car. Today, however, that video can be easily viewed by millions of people. The potential is unlimited.
Today, with Web 2.0, the difference is "social" and is now about people, conversations, interaction and community. A huge difference.
According to Murphy, the way social media works is to "listen."
Listen for mentions of your company or brands. Understand what your customers are saying.
Listen for mentions of your competitors. And, listen for mentions of subjects related to your industry.
These "conversations" are happening at:
- Friendfeed
- Utterz
- Plurk
- Brightkite
- Tailrank
- Techmeme
- Digg
- Google Blog Search
- Technorati
- CoComment
Murphy added that once you have located a discussion, you need to conduct your research (Who started the conversation? What is their relationship with your firm? What is their goal?), then determine your goal and never ever go straight into a sales pitch.
While social media does take time (and who has "time" these days?), you have to start somewhere and do what you can to get involved and participate.

