Local businesses who need to attract more local customers to their restaurant, bookstore, auto repair shop, etc., need to focus on local keywords with their website, keywords, link building and map/listings website.
Using Karen's Flower Shop (a fictious florist in Cincinnati Ohio) as an example, let's explore a strategy for local SEO.
Website
Althought it sounds simple, local businesses fail to mention their geographical location on their website. This should include your physical address (not a post office box) along with directions including full street names. Include your city, state and zip code along with necessary maps. If parking is a problem, mention nearby parking alternatives.
In addition, to focus more on local opportunities, our florist could write a blog on local events, local news or provide a directory of information on local hospitals, funeral homes, etc.
Think local, local, local.
Keywords
By utilizing a keyword research tool such as Wordtracker or the Google Keyword Tool, you should research to find targeted keywords on a local level.
For example, by researching keywords based on "Cincinnati Florist" using the Google Keyword Tool, we found these possible keywords:
Cincinnati florist
Cincinnati flowers
Cincinnati flower shop
Cincinnati flower delivery
flower delivery Cincinnati
Cincinnati flower
florist Cincinnati
flowers Cincinnati
flower shops Cincinnati
florist Cincinnati Ohio
florists in Cincinnati
flower shop Cincinnati
florists Cincinnati
florists in Cincinnati Ohio
Cincinnati florists delivery
florist in Cincinnati Ohio
flowers Cincinnati Ohio
Cincinnati flowers delivery
florist Cincinnati OH
Note: These keywords are all earning good monthly searching numbers according to Google. The above list only included a sample of the keywords we uncovered.
Once the targeted keywords have been selected, they needed to be utilized in the website's content. Granted, you don't want to force the keyword so it dumbs down your audience nor do you want to stuff the page with keyword after keyword after keyword. However, there's nothing wrong with "We're Karen's Flower Shop, a Cincinnati florist providing flowers and floral arrangements for any occasion."
Get it?
Keywords should also be utilized in Page Titles, Descriptions and image ALT tags.
Link Building
Once of the most important SEO elements is link building. Our florist business should be using link building internally (from page-to-page within the website) and externally in earning links from other websites pointing to Karen's website.
Internal links should be "anchor text links" which send users from page to page by clicking on linked keywords. For example, a link on the website's Home page could be "Cincinnati Flower Delivery" which would route the customer to an ordering page. Internal links on targeted keywords are just as important as external links.
Links pointing to your website, or to a specific page, from another website are also needed. There are many ways to earn inbound links in local communities including online membership lists; publicity; media; articles; blogs; review websites; maps, just to name a few.
Maps, Lists & Reviews
Maps, lists and review websites have become popular over the last year as more customers are voicing their opinions on good and bad products, service, experiences, etc., on every business in town.
First things, first. Make sure you have created accounts to "claim" your business listings in sites such as Yelp, CitySearch, YellowPages, Judy's Book, Google Places, Facebook Places, etc. You may find your business is already listed in some review sites, but the business owner (that would be you) hasn't claimed their business.
Once you have confirmed business ownership, you can then complete your business listing including business description; hours; method of payment; website; maps, etc. Include photos and a video if possible. With Google Places (and other websites), try to complete the entire profile.
Many listing and mapping websites allow reviews from customers. Always interact with your customers here (even the bad reviews). This shows you are monitoring your reviews and working to solve any problems. Thank everyone for their review (even the bad ones).
Yes, sometimes, competition and disgruntled employees will create fake reviews to try to discredit you and your business. In most cases, these "reviews" are violating the website's guidelines and can be removed upon request.
Follow these tips and you'll find your website moving up in local search results.

